Shipping Policy

Shipping Policy

At Wink, every order is packed with care and shipped as quickly as possible.

Processing Time

  • Ready-made products are usually processed within 1–3 business days.
  • Custom-made products may take 3–7 business days, depending on the design, product type, and order volume.

Shipping Time

Delivery usually takes 2–5 business days after dispatch, depending on your city and courier availability.

Custom Orders

For custom products, we may contact you to confirm the design before printing. Production starts only after the design is approved.

Shipping Fees

Shipping fees are calculated at checkout based on your location.

Order Tracking

Once your order is shipped, our team will share the tracking details or delivery updates whenever available.

Wrong Address or Unreachable Customer

Please make sure your phone number and address are correct. Wink is not responsible for delays caused by incorrect information or if the courier cannot reach the customer.

Damaged Package

If your order arrives damaged, please contact us within 24 hours of receiving it with clear photos of the package and product so we can help you.